Privacy Policy

At Zwaanzinnig privacy-sensitive data or personal data is processed. We find it important to handle personal data carefully and personal data is therefore carefully processed, stored and secured by us.

In our processing we adhere to the requirements of privacy legislation. This means, among other things, that:

  • We clearly state the purposes for which we process personal data. We do this through this privacy statement;
  • We limit our collection of personal data to only the personal data necessary for legitimate purposes;
  • We first ask you for permission to process your personal data in cases where your permission is required;
  • We take appropriate security measures to protect your personal data and also requirements of parties that process personal data on our behalf;
  • We respect your right to provide, correct or delete your personal data at your request.

ZWAANZINNIG is responsible for data processing. In this privacy statement we explain which personal data we collect and use and for what purpose. We recommend that you read it carefully.


When you visit, we obtain certain information. This can be personal data. We only store and use the personal data that is provided by you in the context of the service you have requested or of which it is clear that they are provided to us for processing.We use the following information for the purposes stated in this privacy statement:

  • Name and address details
  • Phone number
  • Billing address
  • E-mail address
  • Payment details
  • Sex
  • Date of birth
  • IP address
  • Order history
  • Nationality


At it is possible to create an account. With this account you can gain access to a management environment where you can set, enter and change data yourself.Purposes

  • Processing order
    We use name and address details to process the order correctly.
  • Handling payment traffic
    We use payment information to process the payment correctly.
  • Communication We use your personal data / contact details to facilitate communication regarding your order and / or other questions.
  • Implementation of legal obligation In order to comply with our legal obligation, we keep your order history, including payment details, within the statutory period set.
  • Marketing (if permission) In order to provide you with personal offers, we use your personal data / contact details. These data are only used if you have given permission for this.
  • Fraud prevention
    If there is a legitimate interest, we use your IP address, address details and payment details for the purpose of fraud prevention.If this is necessary for the proper handling of your order, we can also provide your personal data to third parties. You can read more about this in this privacy statement.


After permission, we can inform you of Zwaanzinnig’s promotions, offers and campaigns on third-party websites and via e-mail marketing.


We offer the possibility to ask questions through our webshop through various channels (such as chat, e-mail, telephone, WhatsApp and social media). You choose which information you provide. The data you send will be kept for as long as this is necessary for the complete answering and processing of your question.We offer a newsletter with which we want to inform interested parties about our products and / or services. Every newsletter contains a link with which you can unsubscribe


We do not publish your customer data.


We can pass on your data to our partners. These partners are involved in the implementation of the agreement and may under no circumstances use data for purposes other than those stated by us. The safe processing of your data is guaranteed by means of a processor agreement between Zwaanzinnig and the partner. Social media buttons are included in our webshop. These buttons only provide a link and do not pass on any personal data to third parties. With the option to log in via a social media account, the email address associated with the user account is passed on from the social media party.


When you visit our webshop for the first time, a notice is displayed in which we explain why we use cookies (the cookie banner). Zwaanzinnig uses 1st and 3rd party cookies. We consider subsequent use of our webshop as permission for the use of cookies. You are free to disable cookies through your internet browser. Keep in mind that it is possible that our website will no longer work optimally.


We use Matoma Analytics to keep track of how visitors use our website. We have entered into a processor agreement with Google to make agreements about the handling of our data. Furthermore, we have not allowed Google to use the information obtained for other Google services. Finally, we let the IP addresses anonymize.


We take security measures to limit misuse of and unauthorized access to personal data.


The personal data described above will be kept for as long as necessary to process your order (s), including warranty, unless there is a legal obligation that requires longer storage (such as the fiscal retention obligation).


This privacy statement does not apply to third party websites. We cannot guarantee that these third parties will handle your personal data in a reliable or secure manner. We recommend that you read the privacy statement of these websites before using these websites. CHANGES TO THIS PRIVACY STATEMENTWe reserve the right to make changes to this privacy statement. It is recommended that you consult this privacy statement regularly so that you are aware of these changes.


For questions about our privacy policy or questions about access and changes to (or deletion of) your personal data, you can always contact us using the information below. You can also send us a request to view, change or delete this data. You can also submit a request to request a data export for data that we use with your consent, or state with reasons that you want us to restrict the processing of personal data. To prevent abuse, we may ask you to identify yourself adequately. When it comes to access to personal data linked to a cookie, you must send a copy of the cookie in question. You can find this in the settings of your internet browser. If the data is incorrect, you can request us to change the data or have it removed.


Of course we are happy to help you if you have complaints about the processing of your personal data. Under the privacy legislation, you also have the right to file a complaint with the Dutch Data Protection Authority against these processing of personal data. You can contact the Dutch Data Protection Authority for this.


HOLLANDWEG 121432 GD 6 459 459 85